Shipping, Terms & Condition.
We would like you to please read our Purchase and Shipping Terms carefully to be sure that you are fully aware of your rights when purchasing from our website. Your order signifies your agreement to be bound by these purchase and shipping terms, which constitute the agreement between Fred and Hilda ABN .
You must provide us with complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.
You must enter the correct delivery address and delivery instructions at the time of your order. If you enter the incorrect address Fred and Hilda is not obliged to re-send the order to the correct address at our own expense.
All prices quoted on the website or pursuant to your enquiry with us are in Australian dollars (AUD) and include GST.
Fred and Hilda will only accept payment for products Via Visa, Master card, Pay pal and Direct bank transfer.
Fred and Hilda ships Australia wide only.
Orders are usually shipped 24 hours of receiving cleared funds for your order unless placed during a busy period or sale.
We can not guarantee delivery times, however you should receive your delivery within 2-5 business days.
Australia post E-Parcel does not include insurance. Please contact us if you require insurance so we can discuss options and any additional costs.
Fred and Hilda may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Any return of products to us by you will be governed in accordance with our Refunds & Returns Policy.
If you have any questions about our purchase and shipping terms, please contact us at